WHERE DO WE DELIVER (Shipping Area)?
We provide shipping all over the United Kingdom .
HOW MUCH DOES SHIPPING COST?
We offer Free shipping on all orders.
HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
On average, merchandise is produced and shipped from our facility
- Handling time: 1-3 business days (Monday-Friday).
- Transit time: 2-4 days business days (Monday-Friday).
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at support@rayem.shop with your name and order number, and we will look into it for you.
To track your order please click here.
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
REFUNDS, RETURNS, AND EXCHANGES:
We accept returns up to 30 days after delivery
if the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@rayem.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy.
would be happy to help, any questions or legal issues with respect to this agreement should be addressed to: support@rayem.shop
If you have any further questions, please don’t hesitate to contact us at:
Contact Information:
Reach us by email at: support@rayem.shop.
call us at: +44 7365 330666.
Business Address: 26 Egbert Gardens, Wickford, England, SS11 7BH, United Kingdom.